top of page

FREQUENTLY ASKED QUESTIONS

  • CAN I INSTALL YOUR PRODUCTS IN MORE THAN 1 COMPUTER
    Each product order allows only 1 license activation, if you need more than 1 license please contact us.
  • I CANNOT EXTRACT COMPRESSED FILES. WHAT CAN I DO?
    if you`re having problems while trying to extract compressed files, please try again using Keka, Unarchiver for Mac computers and iZip or 7-Zip for Windows computers. All these option are free download.
  • CAN I GET EDUCATIONAL DISCOUNT?
    We offer an Educational Program which includes a 50% OFF discount for students and teachers. Please contact us if you want to join our Educational Program.
  • WHAT PAYMENT METHODS DO WE ACCEPT?
    You can purchase our audio tools using Credit/Debit card and Paypal. Paypal offer its users a zero-interest payment plan where your buyer can opt to pay for the item in 3. Please verify with Paypal if you have this option available.
  • HOW CAN I RECOVER MY ORDER CONFIRMATION EMAILS?
    If you have lost your order confirmation email including download links, please click Here and introduce the email account used for your orders. You will receive the order confirmation emails within your email inbox again.
  • HOW CAN I ACCESS TO MY CUSTOMER ACCOUNT?
    To access to your customer account please click Here. Introduce the email used for your orders and click "forgot password?", you will receive an email to set your account password. Set the password and use it within the customer account login page. From your customer page you will have access to all your orders downloads from a single page.

Subscribe to our Newsletter to get

the latest news, product updates, promotions and exclusive sales.

bottom of page